Découvrez tous les services IDtech
Le service est ancré dans l'ADN d'IDtech. Au-delà de la fourniture de produits, notre engagement envers un service inégalé garantit des solutions sur mesure qui priorisent vos besoins uniques. Chez IDtech, le service n'est pas simplement une caractéristique ; c'est une partie intégrante de notre identité, offrant une expérience client centrée et sans faille.
Découvrez également nos :
Logiciels
Nos services
De la sélection de la bonne solution à la gestion des résultats, notre équipe d'experts vous accompagne à chaque étape chez IDtech.
Installation
Once you’ve determined the solution that suits your requirements, IDtech will help you choose the certified installation partner to make the integration easy and swift. Whether it concerns the installation of an entire new system or implementing it within existing systems, our solutions are designed to be flexible and easy to install.
Maintenance
IDtech's maintenance service is a testament to our commitment to continuous support and reliability. Designed to keep your systems performing at their best, our maintenance service ensures proactive care, timely updates, and swift issue resolution. With IDtech, you can trust that your security and access control systems are not only cutting-edge but also maintained to the highest standards, providing peace of mind for your organisation.
Support
IDtech's support service is here to help you. Our team of experts is ready to answer your questions, give advice, and fix any issues quickly, both on site and remotely. Our interventions can easily be covered by the warranty, a maintenance contract or by an hours-service-pack. We're focused on making sure you're happy with our solutions and can rely on us whenever you need help, ensuring a worry-free experience with IDtech.
Training
In our training sessions, we guide your team step by step so they can confidently use our systems. We want to give you the skills to manage and make the most of our security and access control solutions. With IDtech's training, we make sure you and your team feel comfortable and ready to use our technology effectively.
Helpdesk
If you have questions or need assistance with our solutions, just reach out. Our helpdesk is available from Monday to Friday from 08h30 to 17h30. You can contact us by phone, by email or simply by filling in the form on our contact page and we will be happy to get back to you quickly. Our team is always ready to solve any issues you may have, ensuring that using IDtech is always a smooth experience for you.